In the meantime, we are striving to ensure our guests receive exceptional service and are made to feel comfortable and welcome. We are working on numerous projects, both immediate and future plans, to correct this and we hope you will keep coming back to stay with us so you can see the improvements and changes as they occur. We are aware our facility is not the most up-to-date or modern hotel, and we do apologize for that. It is of an invaluable assistance to be able to see through our guests' eyes to see exactly where we are succeeding and where we need to focus more attention. We truly appreciate it when our guests provide feedback on their experience here at the Kansas City Airport Marriott.
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